New enquiries can be missed
Leads scattered across inboxes and spreadsheets are harder to track reliably.
VANDORLEY LEAD RECOVERY · FLAGSHIP SERVICE
Don't let good enquiries go unanswered.
Capture new enquiries, spot leads still waiting for a reply, and follow up on outstanding quotes with a structured, business-ready workflow.
Designed for UK service businesses. Configured and tested for each client before any live messages are sent.
THE WORKFLOW, VISUALISED 01 / 03
✦
From enquiry to follow-up.One clear process, fewer loose ends.
Concept illustration with fictional example data — not a live customer dashboard.
✓ Google Forms & Sheets foundation✓ 24-hour owner reminders✓ Quotation follow-up checks
THE PROBLEM
Getting the enquiry is only half the job.
Even good businesses lose momentum when a form submission sits in an inbox, a quotation gets forgotten or nobody knows who is responsible for following up.
Vandorley creates a defined next step. Not another complicated CRM to manage — a practical layer around the tools you already use.
Follow-up happens too late
When everyone is busy, someone needs to notice the work still waiting.
Quotes quietly go cold
One sensible follow-up can start a conversation without bombarding the customer.
A REAL, TESTED FOUNDATION
Three steps. One joined-up process.
Based on the three Make workflows built and tested in our demonstration environment. Each deployment is configured for the client's requirements.
Organise every new enquiry
Log a form response, avoid duplicate records, alert the owner and prepare an acknowledgement.
Flag unanswered leads
If an enquiry remains marked New after 24 hours, email the owner a reminder.
Revisit open quotations
Check a quoted lead after the defined waiting period; avoid sending another follow-up if the customer has already replied.
Current status: demonstrated with test data. Automated schedules and customer-facing delivery must be enabled and validated per client. No claims of guaranteed lead conversion.
THE VANDORLEY SERVICES
One partner for the practical stuff.
Lead recovery comes first. Other services are available as carefully scoped projects or limited pilots, not a sprawling software platform.
01 / FLAGSHIPCONTROLLED PILOT
Vandorley Lead Recovery
Capture, track, remind and follow up. Built around a client's enquiry process with clear human oversight.
- Lead logging and owner alerts
- 24-hour unattended-lead reminders
- Quote follow-up after customer-reply checks
- Tested before live deployment
★★★★★
“Really helpful team...”
↳ Suggested reply · Review required
Vandorley Reviews
Draft professional Google review responses with quality checks and human approval. Limited pilot; no live auto-publishing promise.
Review service pricing ↗YOUR BUSINESSRequest a quote
Business Websites
Fast, conversion-focused brochure websites with mobile design, clear service pages and enquiry forms. Lead recovery is an optional add-on.
Website packages ↗FORM→CHECK→ALERT
Operations Automation
Small, scoped automations for repetitive admin, notifications and moving information between systems.
Custom workflow pricing ↗ TRANSPARENT STARTING PRICES
Lead recovery plans.
Suggested pricing for defined scopes. Nothing is charged automatically; we confirm the technical fit, third-party costs and final terms with you before proceeding.
Catch the leads
A single enquiry stream, properly organised.
£249one-time setup
+£99per month
- One Google Form enquiry source
- Google Sheets lead tracker
- Owner alerts and customer acknowledgement
- 24-hour unanswered-enquiry reminders
- Agreed basic monitoring and support
RECOMMENDED PILOT
GROWTHKeep quotes moving
Lead capture plus a structured quote follow-up.
£399one-time setup
+£149per month
- Everything in Starter
- Quotation status tracking
- Single follow-up after a defined waiting period
- Customer-reply and opt-out checks
- Monthly review of workflow performance
For complex processes
Custom routing and additional sources, subject to scoping.
£699+one-time setup
+£249+per month
- Multiple source assessment
- Tailored rules and escalations
- Reporting requirements agreed in advance
- Integration and permission checks
- Custom service-level arrangement
Indicative UK prices; VAT treatment to be confirmed. Third-party messaging, software and hosting costs may be additional. Features are not represented as a ready-made, self-serve SaaS product. No promised sales uplift or response-time guarantee.
OTHER SERVICES
Additional ways to work together.
Clear entry prices, with final quotes based on volume, integrations, content and support.
VANDORLEY REVIEWSLIMITED PILOT
Review-response workflows
Starter · single location, draft & approval£199 + £79/mo
Growth · extra checks, categories£299 + £119/mo
Tailored · advanced approval & reporting£499+ + £179+/mo
Figures show setup then monthly subscription. Publishing integrations require separate validation.
Ask about Reviews ↗VANDORLEY WEBLIMITED PROJECTS
Business websites
Launch · one-page brochure sitefrom £299
Business · 3–5 core pagesfrom £599
Website + lead workflowfrom £899
Optional site care from £39/month. Automation subscriptions, hosting, domain and paid services are quoted separately.
Discuss a website ↗VANDORLEY OPERATIONSBESPOKE SCOPING
Administrative automations
Simple lead routing£149 + £49/mo
One custom workflowfrom £399 setup
Ongoing monitoring / supportfrom £79/mo
Depends on system access and process complexity. Unavailable integrations are never assumed.
Discuss automation ↗ INTERACTIVE WALKTHROUGH
See what the follow-up process looks like.
Switch between three fictional stages to understand the system. This is a local website demo; it neither sends email nor connects to a live Make scenario.
EXAMPLE LEAD TRACKER DEMO MODE
JH
Jamie H.Example enquiry · Window replacement
NEWLead IDLR-DEMO-0042
SourceWebsite form
StatusNew enquiry
Next stepNotify owner
All names, messages and statuses are illustrative. No customer data is used.
WORKFLOW OUTPUT · ILLUSTRATION
New enquiry received
The response is logged to a lead tracker. The business owner receives an alert and the customer can receive a receipt acknowledgement.
EMAIL PREVIEWTO: BUSINESS OWNER
New enquiry: Jamie H. — Window replacementA new enquiry has been added to your tracker. Review the customer's details and update the lead status once contacted.
Duplicate responses are checked before adding a new lead.
A CONTROLLED APPROACH
Useful automation.
Not unnecessary AI.
Our current lead-recovery foundation uses proven rules and connected tools. We add AI-assisted features only when there is a clear reason, appropriate safeguards and completed testing. You stay in control of customer communication.
Talk through your current process ↗Test mode first
Customer-facing messages are redirected to a test inbox until a client authorises production use.
Transparent scope
We confirm which sources, follow-up rules and integrations are included in writing.
Human responsibility
The business owner can review lead statuses, quotations and exceptions; automation does not replace judgement.
BEFORE YOU START
Useful questions.
Clear answers.
We'd rather set expectations properly than sell a system that doesn't suit your business.
Does the lead-recovery system use AI? +
The tested foundation currently relies on rule-based Make automations, not a language model. AI-based qualification or replies are not included unless specifically developed, tested and agreed.
Will it automatically contact my customers? +
It can prepare and send acknowledgement or quotation follow-up emails after client setup. Our demo currently redirects customer mail to a test inbox. Live sending requires client approval, legal checks and controlled testing.
Can it handle WhatsApp, text messages and phone calls? +
Not in the currently tested package. We can assess those channels as separate integrations, subject to access, consent, service restrictions and additional costs.
Do I need a new website or CRM? +
Not necessarily. The demonstration uses Google Forms, Sheets and Gmail. We first check how you currently receive and manage enquiries, then confirm whether a practical integration is possible.
What does a Vandorley website include? +
Template-led, mobile-friendly brochure design, basic content structure, contact forms and a controlled launch. Domain purchases, major copywriting, bespoke software and unlimited revisions are not included in starting prices.
Are the listed prices guaranteed? +
No. They are starting prices for illustrative scope. We agree the actual deliverables, payment terms, external software costs and ongoing support in writing before work begins.
EXPLORE A CONTROLLED PILOT
Where are your leads getting stuck?
Tell us what happens after someone enquires. We'll assess whether Vandorley's current workflow suits your business — or whether you need something different.
✓ A realistic scope first✓ No obligation to purchase✓ Reply from a real person
SERVICE ENQUIRY
Start a conversation.
Complete the short form and we'll review your requirements.